Frequently Asked Questions

We offer a comprehensive suite of services for both full-time and part-time residents, including regular property maintenance, landscaping, housekeeping, concierge services, bill payment, and emergency repairs. For part-time residents, we provide additional services like home preparation for arrival and post-departure shutdowns.

For part-time residents, we offer absentee home care, which includes regular inspections, monitoring of home systems, maintenance of landscaping and pools, and handling any emergencies that arise. We also prepare the home before your return, ensuring it's move-in ready when you arrive.

Yes, we specialize in seasonal services. Before your arrival, we prepare your home by turning on utilities, refreshing the property, stocking the refrigerator, and ensuring everything is perfect. When you leave, we secure the property, turn off unnecessary utilities, and maintain the home while you're away.

Our concierge services include everything from booking reservations, hiring personal chefs, arranging transportation, and managing housekeeping to organizing events or handling personal errands. We can also assist with yacht and boat management for waterfront homes.

We have a 24/7 emergency response team that handles urgent issues such as leaks, storm damage, or security incidents. We take care of the situation immediately and keep you informed, ensuring any repairs or follow-ups are taken care of promptly.

For part-time residents, we offer routine inspections weekly. During these inspections, we check for any issues like leaks, pest infestations, electrical problems, or anything that could cause damage while the home is unoccupied.

We coordinate all maintenance and repairs with vetted, high-quality contractors. For part-time residents, we schedule necessary work when the home is vacant, so it doesn't disrupt your time in South Florida. We handle everything from routine maintenance to major repairs, keeping you informed along the way.

We have a comprehensive hurricane preparedness plan, which includes securing outdoor furniture, protecting windows with storm shutters, and coordinating with contractors to address any post-storm damage. We also handle post-storm inspections and repairs to ensure your home is safe and ready for use.

Yes, we manage all household bills, including utilities, lawn care, pool maintenance, insurance, and any other recurring services. This ensures that everything is paid on time and you don’t have to worry about missed payments, whether you're in town or away.

We work with top local vendors to maintain immaculate landscaping and pool areas. Services include weekly lawn care, pest control, irrigation system checks, and pool cleaning to ensure your property always looks pristine.

Yes, we tailor our services to meet the specific needs of full-time and part-time residents. Whether you need year-round property care or seasonal services when you're in town, we customize a package that fits your lifestyle and preferences.

We manage luxury homes in exclusive areas of South Florida, including, Palm Beach, Boca Raton, Delray Beach, and other prime coastal locations. We cater to high-end properties with a focus on personalized service.

Our fees are based on the level of service you require and whether you're a full-time or part-time resident. For part-time residents, we offer flexible packages that reflect the seasonal nature of your stay, while full-time residents can benefit from all-inclusive management services. We provide detailed quotes after evaluating your property and needs.

Absolutely. You can choose to be as involved as you like. We offer a homeowner portal where you can monitor maintenance updates, and communicate with us in real-time, even when you’re out of town. Alternatively, we can handle everything on your behalf.